Mac Choice Knowledge Base

Welcome to the Mac Choice knowledge base! Below we’ll answer Frequently Asked Questions (FAQs) from our customers and provide plenty of other useful information as well!

Apple IDs

Creating an Apple ID
Resetting an Apple ID if the password is forgotten (Apple support website)
Do you have an Activation Lock on your device?

iPhone and iPad Best Practises

Keeping your data safe through iCloud (Apple support website)
iPhone, iPad or iPod Running out of Storage Space and How to Fix It
Enabling Find My iPhone (Apple support website)

Other Tips

Selling your device and what to check
Buying a second hand device and what to check
How to back up your devices ( iOS / iMac )
Wondering how to maximise your Battery’s life and lifespan?

User Guide for Apple Devices

iPhone
Got a new phone? How to turn on and set up your device
Manage your Apple ID and iCloud settings on your phone
How to wake and unlock your device
What gestures do I use for my new iPhone? Here are some tips for those using iPhone X and later
What do those symbols or status icons on your iPhone mean?
No internet for your other devices? Use your iPhone as a Wi-Fi hotspot
How to update your software for your iPhone
Do you want to share your files? Share them via an app, thru iCloud drive, or AirDrop

iPad
Got a new iPad? How to turn on and set up your device
Manage your Apple ID and iCloud settings on your iPad
How to wake and unlock your device
What gestures do I use for my new iPad? Here are some tips for those using iPad models with Face ID
No internet for your other devices? Use your iPhone as a Wi-Fi hotspot
How to update your software for your iPad
Do you want to share your files? Share them via an app, thru iCloud drive, or AirDrop

Apple Watch
How to open Apps on your watch
How to use the Control Center on your watch
What do those symbols or status icons on your watch mean?
Got a notification on your Apple Watch? How can you check and respond?
How to update your software for your watch
How to make an Emergency phone call on your watch

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