Business IT Support

Many organisations that aren’t yet ready for fully managed IT prefer to have access to support on an “as needed” basis. Service packs from Mac Choice are a convenient way to purchase the time, experience and advice of highly technical and qualified consultants in Rockhampton, Gladstone, Emerald, and anywhere else in Central Queensland. We’re ready to support you, no matter what your requirements are.


Are Pre-Paid Service Packs Right for your Organisation?
  • If you require general support and maintenance
  • Your IT needs vary month to month. Sometimes you don’t need much help, and other times you might need a lot
  • You want to avoid lock-ins or contracts but can commit to a minimum of 10 hours
How do Pre-Paid Hours Work?

Simply purchase pre-paid blocks of support time in increments of 10, 25, 50, or 100 hours and receive full IT services and support on a Pay-As-You-Go
basis. Access specialists in whatever technology area suits you.

  • Use Pre-Paid hours for general support and maintenance
  • Perform project work effectively on an as-needed basis
  • No monthly commitments to usage
  • Your hours never expire
  • Access all resources at the same flat rate
  • Perform monitoring activities or other admin tasks
  • Access to all first and second level support experts
  • Access to our Service Desk via phone or email
  • Onsite or Remote work
  • Pay-As-You-Go
  • A Range of Expertise – Desktop, Servers, Security, Telephony and More
  • Worry-Free and Hassle-Free
What’s Next?

Fill out our contact form below and we’ll be in touch. If you feel as though your organisation might benefit from a managed and structured approach to your IT management check out our fully managed IT page.

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